Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Was nice

23 November 2018

service

5

My car was washed as a bonus.

20 November 2018

sales

5

I saw Mr Enam Husain few times , he did all the paperwork for me and everything went easy

20 November 2018

service

5

good service and service done while i waited so hassle free for me

16 November 2018

service

5

Excellent customer service

14 November 2018

service

4

Good service but mistake made on collection address

12 November 2018

service

3

Only an MoT. All ok, except flashing amber light on front panel that Barons have not been able to fix.

10 November 2018

service

5

Pleasant staff and helped quickly

09 November 2018

service

5

As above

07 November 2018

service

4

Tyre pressure was wrong

06 November 2018

service

1.5

Due to my ridiculous wait, the girl also offered me to pick an item from the mini accessories as a gesture which i though was really nice. I chose the portable speaker. She took down the delivery address, said she would call to arrange. Still waiting

06 November 2018

service

5

Helpful, fast, efficient.

06 November 2018

service

2

Service ok care not

02 November 2018

service

1

Appalling bad reception service.45 minutes to collect car with unhelpful & unfriendly staff responses.Asked for a manager who did not appear!

01 November 2018

service

4

good service

31 October 2018

service

2

The second attempt finish my original service it was parked in such a way someone hit it so it's being collected today for your body shop to repair it...i have now had to be without my car for approx 4 days depending on how long the paint job takes..

30 October 2018

service

5

Staff super helpful. Mark Newman ensures Car was ready and all work competed to the standard expected.

30 October 2018

service

1

Organisation is (and has always been) a total shambles. eg latest visit: 1 hour after service the oil warning comes one, when I finally manged to talk to them, turns out they noticed oil was low but didn't mention it because this was a brake service

28 October 2018

service

5

Both the reception staff and service team were excellent

28 October 2018

service

4

Video is very good and my car was returned washed. At all times I was kept updated as to what was going on and potential cost by Sophie - it was an overall excellent experience

25 October 2018

service

5

Experience great.

22 October 2018

service

2

Service done ok. Experience poor

18 October 2018

service

5

All was done as requested and excellent car wash as a bonus

16 October 2018

service

4

Would have received 5 stars if I had not had to chase for someone to see me when collecting car

12 October 2018

service

1

Impossible to get through to them on the phone. Failed to keep me informed. Extortionate rate quoted for repairs to radio.

12 October 2018

sales

5

Great Customer service. Shout out to Chloe

10 October 2018

service

3.5

The battery was not checked and is not in good condition. The woman on the phone when I rang about collecting my car was very rude and told me no one would be there when I arrived - I had to pay the train fare anyway as I was already on my way. No o

06 October 2018

service

5

All good

02 October 2018

service

5

I understand that the work would take some time but if I had known how long I would have rescheduled the appointment and asked for a courtesy car. Communication was not good at Barons

02 October 2018

service

5

It was quick

02 October 2018

service

2

Work done on the car was value for money, and at the moment I have no issue. The communication and time to complete the work was something else. As well as being told the car will get a wash.... as is usual from mini, No wash even.

29 September 2018

service

5

Great service, pick up and delivery

27 September 2018

service

5

Car was taken at agreed time, I was kept informed by text as to progress of warranty check and MOT. Collection time was made convenient for me by very helpful showroom assistant. Car in good order and had been cleaned.

26 September 2018

sales

5

Chloe did a good job explaining the features on the new mini

25 September 2018

service

3

My car was not completed that day & was returned the following day, I agreed to this but it was not ideal, when it was returned I notices a relatively deep scratch on the car, the garage have agreed to fix it but I have not heard anything from them.

22 September 2018

service

2

As above. Also I had been told that the car would be valeted after completion of the work but when I collected it it hadn’t been.

21 September 2018

service

5

Excellent service

21 September 2018

service

1

No apology for car fault after just 2 weeks use. Very poor communication. Bad attitude. Eventually Louis was helpful.

19 September 2018

service

5

Helpful

19 September 2018

service

5

Very professional approach, great communication

18 September 2018

service

5

Car picked up on time and returned on time. I was informed about progress of service and they did not do work not necessary at that time.

14 September 2018

service

4

All went well with the service

12 September 2018

service

4

No particular issues

11 September 2018

service

4

Car was cleaned inside and out which was a nice touch