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Customer Reviews.

sales

5

Helpful sales from Reece Stress free experience

09 January 2019

service

3

I assume that the car was taken on a test drive and a fault with teh acceleration was not picked up by the engineer

04 January 2019

service

4

Only Very Satisfied not Completely Satisfied, as I was surprised within 1 day that all my tyres showed a tyre pressure well below the recommended standard pressure. Surely the tyres should have been checked and given the correct tyre pressure.

03 January 2019

service

5

As above, the team are great and everyone is helpful.

27 December 2018

sales

5

n/a

21 December 2018

service

3.5

Good location, work completed before expected time

21 December 2018

sales

5

The guys were all really nice , straightforward and helpful. Spencer did his best on price, Dermot explained the financials well and Reece was really nice and worked hard on my behalf. Would recommend Barons to anyone.

14 December 2018

service

4

they dealt with everything professionally

14 December 2018

service

5

Helpful and well informed sales manager

14 December 2018

sales

5

All personnel I engaged with were pleasant and knowledgeable

13 December 2018

service

4

Service was all fine but I had to wait for over half an hour to get my keys back and information about my cars service

08 December 2018

service

1

For the reasons above

04 December 2018

service

5

Excellent customer care.

30 November 2018

service

1

they said the car would be ready same day and it ended up taking 5 days!

30 November 2018

service

5

Again the lady who dealt with me

29 November 2018

service

5

All went to time and complementary clean up at the end is a bonus.

29 November 2018

service

5

Was nice

23 November 2018

sales

5

I saw Mr Enam Husain few times , he did all the paperwork for me and everything went easy

20 November 2018

service

5

My car was washed as a bonus.

20 November 2018

service

5

good service and service done while i waited so hassle free for me

16 November 2018

service

5

Excellent customer service

14 November 2018

service

4

Good service but mistake made on collection address

12 November 2018

service

3

Only an MoT. All ok, except flashing amber light on front panel that Barons have not been able to fix.

10 November 2018

service

5

Pleasant staff and helped quickly

09 November 2018

service

5

As above

07 November 2018

service

1.5

Due to my ridiculous wait, the girl also offered me to pick an item from the mini accessories as a gesture which i though was really nice. I chose the portable speaker. She took down the delivery address, said she would call to arrange. Still waiting

06 November 2018

service

5

Helpful, fast, efficient.

06 November 2018

service

4

Tyre pressure was wrong

06 November 2018

service

2

Service ok care not

02 November 2018

service

1

Appalling bad reception service.45 minutes to collect car with unhelpful & unfriendly staff responses.Asked for a manager who did not appear!

01 November 2018

service

4

good service

31 October 2018

service

2

The second attempt finish my original service it was parked in such a way someone hit it so it's being collected today for your body shop to repair it...i have now had to be without my car for approx 4 days depending on how long the paint job takes..

30 October 2018

service

5

Staff super helpful. Mark Newman ensures Car was ready and all work competed to the standard expected.

30 October 2018

service

5

Both the reception staff and service team were excellent

28 October 2018

service

1

Organisation is (and has always been) a total shambles. eg latest visit: 1 hour after service the oil warning comes one, when I finally manged to talk to them, turns out they noticed oil was low but didn't mention it because this was a brake service

28 October 2018

service

4

Video is very good and my car was returned washed. At all times I was kept updated as to what was going on and potential cost by Sophie - it was an overall excellent experience

25 October 2018

service

5

Experience great.